Privacy Policy
Last Updated: Sun March 16 2025
Effective Date: Mon March 17 2025
Welcome to Busoga One Radio Go, Radio & TV! We are committed to protecting your privacy and ensuring transparency about how we handle your data. This Privacy Policy explains how we access, collect, use, share, and protect your information when you use our app. By using Busoga One Radio Go, Radio & TV, you agree to the terms outlined in this policy.
1. Information We Collect
Busoga One Radio Go, Radio & TV is a radio and TV streaming app that provides access to live and on-demand content. We may collect the following types of information:
1.1 Personal Information
- Account Information: If you create an account, we may collect your name, email address, and password.
- Contact Information: If you contact us for support or inquiries, we may collect your name, email address, and any other information you provide.
1.2 Non-Personal Information
- Device Information: We may collect information about your device, such as the device model, operating system, and unique device identifiers.
- Usage Data: We may collect information about how you interact with the app, such as the content you listen to, the duration of your sessions, and your preferences.
- Log Data: We may collect log information, including your IP address, browser type, and app usage details.
1.3 Sensitive Information
- Microphone Access (if applicable): If the app requests access to your device’s microphone (e.g., for voice commands or feedback), we will explicitly request your permission. We do not store or share audio data without your consent.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services, including streaming radio and TV content.
- To personalize your experience and recommend content based on your preferences.
- To communicate with you, respond to your inquiries, and provide customer support.
- To analyze app usage and improve performance.
- To comply with legal obligations and enforce our terms of service.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in operating the app, such as hosting providers, analytics providers, and customer support platforms.
- Legal Compliance: We may disclose information if required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. These measures include:
- Using encryption technologies to secure data transmission.
- Implementing access controls to restrict unauthorized access to your information.
- Regularly reviewing and updating our security practices.
5. Data Retention and Deletion
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. You may request the deletion of your account and associated data by contacting us at info@busogaonefm.com. Upon receiving your request, we will delete your information within a reasonable timeframe, subject to legal obligations.
6. Your Rights and Choices
You have the following rights regarding your information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, as described above.
- Opt-Out: You can opt out of receiving promotional communications from us.
To exercise these rights, please contact us at info@busogaonefm.com.
7. Third-Party Links and Services
Our app may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing any information.
8. Children’s Privacy
Busoga One Radio Go, Radio & TV is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the app or via email. Your continued use of the app after the changes take effect constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@busogaonefm.com
Address: plot 1, School Ln, Jinja
Phone: +256701 119368
11. Compliance with Google Play Policies
This Privacy Policy complies with Google Play’s User Data policy requirements. It is accessible via an active, non-geofenced URL, is non-editable, and comprehensively discloses how we handle user data.